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Sales Negotiations & Dealing with Customers

Advanced Learning Materials | Certificate Accredited by CPD | Lifetime Access | 24/7 Expert Tutor Support

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Summary

Price
£15 inc VAT
Study method
Online
Duration
4 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
10 CPD hours / points
CPD What's this?
Certificates
  • Digital certificate - £4.99
  • Hard copy certificate - £9.99
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Overview

In the world of business, sales skills are invaluable. Did you know that effective sales negotiations can lead to a staggering 40% increase in revenue? Elevate your potential and harness the power of persuasive communication with our course, "Sales Negotiations & Dealing with Customers." Discover the importance of mastering the art of marketing and unlock the keys to lucrative customer interactions.

Learning Outcomes:

  • Develop a comprehensive understanding of sales principles and techniques, equipping you with the knowledge to excel in the field.
  • Master the art of presentations, captivating your audience and leaving a lasting impression.
  • Cultivate effective communication skills, building rapport with customers and establishing trust.
  • Acquire negotiation strategies to navigate complex sales scenarios and achieve favourable outcomes.
  • Enhance your ability to handle objections, turning challenges into opportunities for success.
  • Learn tips and tricks from seasoned sales professionals, arming yourself with valuable insights to outperform competitors.

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

Step into the realm of sales mastery with our course, "Sales Negotiations & Dealing with Customers." Gain a profound understanding of the fundamental principles that drive sales growth and success. Through engaging modules, you'll explore the art of sales presentations, honing your skills in captivating customers and delivering persuasive pitches.

Navigate the intricate landscape of sales negotiations, learning strategies to influence outcomes and close deals. Master the art of handling objections, turning potential hurdles into stepping stones for success.

Certification

Upon completing the course, you can obtain a certificate titled Sales Negotiations & Dealing with Customers. Certificate options include a PDF Certificate at £4.99, a hardcopy for UK- delivery at £9.99, or a hardcopy for international delivery at £14.99.

Who is this course for?

  • professionals aiming to enhance their negotiation and customer interaction skills.
  • Aspiring sales executives looking to kickstart their career with a solid foundation.
  • Entrepreneurs and business owners seeking to strengthen their sales abilities and drive business growth.
  • Customer service representatives aiming to improve their communication and negotiation skills.
  • Anyone interested in the field of sales and looking to gain a comprehensive understanding of effective sales strategies.

Career path

  • Sales Representative: £20,000 - £50,000 per year
  • Account Manager: £30,000 - £70,000 per year
  • Business Development Manager: £40,000 - £90,000 per year
  • Sales Manager: £40,000 - £100,000 per year
  • Sales Director: £60,000 - £150,000 per year

Questions and answers

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Certificates

Digital certificate

Digital certificate - £4.99

Hard copy certificate

Hard copy certificate - £9.99

Hardcopy Certificate for International Students: £14.99

For students outside of the United Kingdom, this option ensures delivery of a high-quality, professionally printed certificate to your international address for only £14.99.

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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